Who is responsible
The association identified below is the contact for enquiries about processing personal information. For all privacy requests, email contact@trdla.org.
Information you provide
The contact form collects your name, email, optional telephone, enquiry category, subject, message, and consent. Enquiries are stored securely through Lovable Cloud and are accessible only to authorized administrators. Please do not send sensitive personal data.
Purpose and lawful basis
Enquiry information is used to respond to your request and administer relevant correspondence. Depending on the request, processing may be based on steps at your request before an agreement, legitimate interests in responding to correspondence, legal obligations, or consent where applicable. Consent can be withdrawn by contacting us; withdrawal does not affect earlier lawful processing.
Website analytics
Lovable’s analytics uses no cookies, stores nothing on your device, does not keep IP addresses, and does not identify visitors. It records pages visited, referral sources, country, browser, operating system, device type, time on page, page loading speed, errors, and clicks on buttons and links. Detailed data is kept for 90 days and daily summaries for one year. Lovable collects this data for us. Its privacy policy explains how it handles it: https://lovable.dev/privacy.
When analytics is recorded
For visitors in the EU/EEA, UK, Switzerland, Canada, or an unknown country, clicks wait until analytics is accepted. Elsewhere clicks run unless analytics is rejected. Clicks are never recorded when the browser sends Global Privacy Control, even after acceptance. Page visits, time on page, page speed and errors are recorded for every visitor, without cookies and without identifying anyone. Your preference is saved in your browser for up to 12 months.
Hosting, security and sharing
Lovable provides website hosting and Cloud services. Administrator sign-in uses Cloud Auth and its necessary session storage; choosing Google or Lovable sign-in involves that provider. Remote font files are served by Google Fonts, which receives the network request. The address map is loaded from OpenStreetMap only when you choose to load it. External email, telephone and map links use your chosen application or provider. Information is not offered for sale. Access controls restrict stored enquiries to authorized administrators; no system can promise absolute security.
Retention and international transfers
Enquiries should be retained only as long as needed to answer the request and meet applicable obligations. No fixed association retention period or contractual transfer arrangement has been supplied. Contact us for the applicable arrangements. Hosting or external providers may process information outside your country; applicable safeguards must be evaluated by the association.
Your rights
Subject to applicable GDPR conditions, you can request access, correction, erasure, restriction, objection, or data portability. You may withdraw consent and lodge a complaint with the Croatian Personal Data Protection Agency (AZOP), https://azop.hr. Contact contact@trdla.org to exercise your rights.
Updates
This notice may change when website services or association practices change. Contact the association with questions about this notice.